The current version of the framework is ITIL 4. There is no ITIL 5: the benchmark certification today is ITIL 4 Foundation.

Do I need experience to take the ITIL 4 Foundation?

No. The Foundation certification is open to all, with no prerequisite. It is the entry level of the ITIL path.

How does the ITIL 4 Foundation exam work?

40 multiple-choice questions, 60 minutes, 65% to pass (26/40), closed book. It is taken online with proctoring via PeopleCert, or at an accredited centre.

Does the ITIL certification expire?

No. The ITIL 4 Foundation certification has no expiry date.

Is ITIL recognised in Africa and internationally?

Yes. ITIL is the world reference for IT service management, recognised by IT departments and employers everywhere, including in Senegal, Benin and across French-speaking Africa.

ITIL 4 Foundation certification: the complete guide

What are ITIL and ITIL Foundation?

ITIL is the world reference framework for IT service management: how to design, deliver and improve IT services that create value. Its current version is ITIL 4. The ITIL 4 Foundation certification attests mastery of the vocabulary, key concepts and service value system.

It is the gateway to the ITIL path, in high demand in IT departments, service desks and companies structuring their IT management. It is awarded by PeopleCert.

Who is the ITIL 4 Foundation for?

The ITIL 4 Foundation is for anyone involved in IT service management, with no particular prerequisite.

IT and service desk professionals
Project managers and IT operations leads
Consultants and quality / process leads
Anyone working with an IT department who wants a shared language

The ITIL 4 Foundation exam

The ITIL 4 Foundation exam has 40 multiple-choice questions in 60 minutes, with a 65% passing score (26 correct out of 40). It is closed book.

The exam is taken online with proctoring via PeopleCert, or at an accredited centre. Once earned, the ITIL 4 Foundation certification does not expire.

How much does the ITIL 4 Foundation cost?

The cost splits in two: the preparation training and the exam fee paid to PeopleCert. At Atypix, the training price depends on the country of enrolment:

Senegal	F CFA 857,394
Benin	F CFA 685,915

Price of the training and support. The examination fee paid to PMI is invoiced separately.

How to prepare with Atypix

Atypix prepares candidates for ITIL 4 Foundation with official material, bilingual French / English, in person in Dakar and Cotonou or remotely. As the exam is online, there is no travel constraint to sit it.

Training with official ITIL 4 material
Bilingual French / English, in person in Dakar and Cotonou or remotely
Online proctored exam via PeopleCert
Certification with no expiry

Upcoming sessions

No session scheduled right now. Contact us for the next dates.

See the course and enrol

Frequently asked questions

ITIL 4 or ITIL 5?: The current version of the framework is ITIL 4. There is no ITIL 5: the benchmark certification today is ITIL 4 Foundation.
Do I need experience to take the ITIL 4 Foundation?: No. The Foundation certification is open to all, with no prerequisite. It is the entry level of the ITIL path.
How does the ITIL 4 Foundation exam work?: 40 multiple-choice questions, 60 minutes, 65% to pass (26/40), closed book. It is taken online with proctoring via PeopleCert, or at an accredited centre.
Does the ITIL certification expire?: No. The ITIL 4 Foundation certification has no expiry date.
Is ITIL recognised in Africa and internationally?: Yes. ITIL is the world reference for IT service management, recognised by IT departments and employers everywhere, including in Senegal, Benin and across French-speaking Africa.

Official source and up-to-date requirements: PeopleCert, ITIL certifications